Setting Your Domain

Whilst HollaEx does provide a cloud domain you can use, it is likely that for full user launch you will want your own branded domain. Fortunately, this can be set up in no time at all.

No domain yet? If you need to purchase your domain, we would recommend using Cloudflare.

How to Set Your Exchange Domain

With your domain obtained, it's simple to move from your HollaEx-provided domain to your own.

From the Dashboard home, navigate to Projects on the sidebar.

Click the Project for which you want to choose the domain.

On the right side of the page, click Change beside the current domain.

Select Use your own domain.

Input the domain name you own and wish to use.

Now, you will be provided with two records to add to your domain's DNS settings.

Head over to your domain settings on the registrar's website (Cloudflare in these screenshots).

Find the DNS settings and copy the two records and their details into your DNS settings.

If using Cloudflare, ensure that when adding the CNAME record to uncheck the orange cloud proxy icon for DNS proxy protection, as it is not required and will stop the change from working.

With these two records added, head back to the dashboard and click Verify. HollaEx will automatically check if the records are correct. This may take a couple of minutes to update before the verification will pass.

Once verified, click Apply now. This will take around 5 minutes to automatically publish, and you can check the progress in the event log.

When you see the publish as completed, copy the new domain, enter it into the address bar, and see your exchange now launching from your brand's domain.