SMTP Email Setup

How to Set Up Built-In HollaEx SMTP Email Service

To begin with, you will need to have your exchange hosted on your domain (ie., not using an inbuilt HollaEx one), as you will need to change settings in your DNS records to link everything up.

If you haven't got your exchange on your domain, check out this page for instructions

Assuming you have this, head over to the HollaEx Dashboard and navigate to Exchange Host from the sidebar. On the Domain tab, on the right side of the screen, enter your domain that the front-end is hosted on.

With this done, 3 new records will be displayed in a menu. Simply head over to your DNS records on your domain's provider and add all of them via the settings.

Wait a few minutes for the records to update, and then click Verify on the HollaEx Dashboard. The system will automatically check for you, and if it finds the new records, we can proceed and confirm the SMTP setup. You will receive an email notifying you of the email update.

If you are running into issues with how to change your records, give the [e-mail] team a message, and they will be able to help get you sorted.

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Testing the Mail Service

To test the flow, head over to your exchange, Operator Controls, then General from the sidebar, and finally the Email tab.

If you are already logged in, you may need to refresh and re-log in to see the changes

The necessary email fields will have been filled out for us, and you can test the SMTP by using the test email link at the bottom of the options.

Enter the email address you want to send the test to, and within seconds you should see an email from your exchange, with the domain name you chose at the start.

Note my Exchange's name in the Subject, and the chosen domain in the sender

With this confirmed, your exchange is ready to send out any of the emails that your exchange is configured to do so automatically.