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Easy SMTP for Cloud Exchanges

For Cloud users, the setup of SMTP email services is possible through an extremely simple method

What you need to get started

  • HollaEx Cloud Exchange
  • Custom domain, with access to the DNS settings
  • An idea for the email's domain name
And that's it! Don't even need to sort out your own SMTP provider.

How to Setup In-Built HollaEx SMTP Email Service

To begin with, you will need to have your exchange hosted on your own domain (ie. not using an inbuilt HollaEx one), as you need to change settings in your DNS records to link everything up.
If you haven't got your exchange on your own domain, check out this page for instructions
Assuming you have this, navigate over to the HollaEx Dashboard and navigate to Hosting from the sidebar, and then the Domain page.
Click the big, blue Setup button under the Setup Email header, and simply follow the steps provided.
Setup button at the bottom is who we want
First, choose the domain of your emails, this is what your clients will see when they receive emails from your exchange.
My name isn't the most imaginative
Once this is done you will be given a list of records to add to your domain's DNS settings.
The three records to add
It may be the case that you don't require the exact copy-paste of the name field note the slight differences in the above picture's names, and the actual name used below GoDaddy (as used in this tutorial) for example will alert you if the exact name pasted isn't correct and edit it for you
The new records in the DNS settings
With these records added, come back to the Dashboard and use the 'Check' Button to let HollaEx ensure the settings are all as they should be. If all the records have been entered correctly, you should see three green checks.
Bear in mind that it may take some time to update (about a minute in my case), so if all seems correct but the check doesn't work, give it a little time
Green = Good
With this done, click next and you are finished!
Finito

Testing the Mail Service

You don't have to take my word for it, we can actually test our new email service straight away.
Head over to your exchange, then the Operator Controls, then General from the sidebar, and finally the Email tab.
If you are logged in already you may need to refresh and re-login to see the changes
We now can see that all the email fields have been filled out for us, and we don't need to worry at all. Let's test it by using the SEND ADMIN TEST EMAIL link at the bottom.
Enter the email address you want to send the test to, and within seconds you should see an email from your exchange, with the domain name you chose at the start.
Note my Exchange's name in the Subject, and the chosen domain in the sender
And that's us confirmed our exchanges emails are all good! Job done.