> For the complete documentation index, see [llms.txt](https://docs.hollaex.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hollaex.com/how-tos/operator-control-panel/chat.md).
# Chat
{% hint style="info" %}
The Chat system is available on Crypto Pro, Enterprise, Boost and Voyageer plans
{% endhint %}
The Chat system is where users can chat all day long on your exchange. You can turn the chat system feature on or off, and user chat messages are viewed and managed through this page.
• **Messages:** Users' chat history is monitorable and manageable and displays the most recent chat messages. In case of inappropriate content, the messages can be deleted and the user can be banned from the chat function altogether by clicking the "BAN USER" button.
• **Banned Users:** The list of banned users is displayed here. You can ban users by typing the username of the user to ban and then clicking the ‘BAN’ button. Banned users can be also unbanned with the ‘UNBAN’ button.
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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.hollaex.com/how-tos/operator-control-panel/chat.md?ask=&goal=
```
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.